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Request military service records

Request a DD214 or other military service documents from the responsible records custodian.

Who this program may help

Veterans and qualifying next of kin have specific access rules; other requesters may need authorization.

Read official eligibility instructions

1. Specify which record you need

Personnel, treatment and inpatient clinical records may need different details.

Identify the service period and requested record; use the custodian’s record-type instructions.

Why this matters

A general DD214 request is not every clinical-record request.

The holder identifies the appropriate records search.

Official references

2. Use the record-location instructions

The branch, separation date and record type select the custodian.

Use SF-180’s chart or the appropriate current service instructions.

Why this matters

Do not send every military request to one universal address.

Documents for this step

NARA may refer a request to another custodian.

Official references

3. Submit the official request

NARA provides online and paper request methods.

Use eVetRecs or sign and send SF-180 to the chart’s destination.

Why this matters

Written nonarchival requests require the applicable signature.

Official action:

Continue to the National Archives to request records

For emergencies, follow NARA’s designated emergency instructions.

Keep the online acknowledgement or signed request copy.

The custodian acknowledges or processes the request.

Official references

4. Provide authority or death evidence when applicable

Someone else’s records have additional access rules.

Use the next-of-kin or authorized-requester instructions and requested death evidence.

Why this matters

Relationship alone does not unlock every record.

Documents for this step

  • Death evidence or request authority

    Requesting another person’s records

    conditional

The custodian determines access authority.

Official references

5. Follow the custodian’s status instructions

Response time depends on the records and workload.

Retain the request reference and follow NARA’s ordinary instruction against duplicating a request before 90 days.

Why this matters

Repeated requests can cause delays.

Urgent cases use the separate emergency procedure.

Keep the agency’s response and original file.

The holder supplies records or explains the search result.

VA benefits and burial requests

VA’s public instructions say it may obtain a DD214 for a benefits application; cemetery scheduling can help locate service records. Do not make a separate records request a universal prerequisite to applying.

Official references

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