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Get help with homelessness or an urgent housing risk

VA’s National Call Center for Homeless Veterans connects Veterans with local help 24 hours a day.

Who this program may help

Local programs have distinct requirements. You can contact the call center to find the appropriate help.

Read official eligibility instructions

1. Call the housing-help line

The National Call Center for Homeless Veterans is available 24/7.

Call 877-424-3838 if you are homeless or at imminent risk.

Why this matters

You do not need to finish a benefits checklist to ask for help.

Official action:

Call 877-424-3838

The call center connects you with local VA help.

Official references

2. Explain the help needed to the local team

Housing, health, legal and employment needs may require different support.

Describe the immediate housing situation to the service; follow its screening instructions.

Why this matters

A home-loan Certificate of Eligibility is not the crisis-housing application.

The local team assesses services and referrals.

Official references

3. Read the program selected by the team

Permanent supportive housing, rapid rehousing and transitional services differ.

Ask the service about the actual program and its application.

Why this matters

Provider grant announcements are not individual housing awards.

The provider checks eligibility and available services.

Official references

4. Confirm the next contact and appointment

A referral is different from a confirmed placement.

Ask who to contact next and what information the program needs.

Why this matters

The provider can explain the current housing assistance.

Retain the contact and appointment details.

The service communicates its assessment or available assistance.

Official references

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FACILITY REFERENCE